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Our Consultants
Stephen Heffernan I'm passionate about transforming the way we go about implementing change initiatives. Rather than merely reaching a narrowly defined end-state, they present a unique opportunity to generate awareness, engagement and commitment towards unprecedented, sustainable business results. Biography Stephen brings over 20 years of corporate consulting experience in organizational performance, learning and change. He has specialized in leading executive and management-level teams through planning and implementing large-scale change and performance improvement initiatives, such as: global implementation of enterprise-wide information systems; organizational transformation and process improvement; and, building e-learning, knowledge management and integrated performance support infrastructures. He recently served five years as a principal at Dublin Group, a San Francisco management consulting firm, where he was the primary solutions architect for the firm's largest engagements and a leader in practice and methodology development. Since then, his work has focused on post-implementation and strategic integration issues, as well as designing and delivering customized programs, structured team meetings and coaching for implementation planning and change leadership. He has extensive international experience supporting information and communications technology deployment, enterprise leadership and human resource development – principally through applying a systems approach to the performance effectiveness of organizations. His authority comes from an insatiable self-education directly related to his evolving consulting practice. In 1987 he founded the Institute for Systems Literacy's with the purpose of formalizing his research and its application to specific education, organization and leadership development projects in the developing world As a Peace Corps volunteer after college he gained a deep appreciation for other nations and cultures. In the mid-8O's, with the knowledge and expertise acquired through professional experience at home, he returned to offering service to third-world governments and NGOs, supporting their efforts for sustainable development and self-determination, a commitment he continues to this day. In his spare time he can be found hiking in the mountains of northern New Mexico, or printing his gallery-exhibited photography. |
